The size I ordered is to small so i did an exchange. Mailed the shoes back to them. I got a email saying my return was declined. Ok.. either send me the right size shoe or return my money.. it looks like they are trying to keep the shoes and my money.
looks cute but not true to size. you’ll have to size up
Not true to size
Hi Jessica, we’re sorry the fit didn’t work for you. FiveFingers sizing is based on heel-to-toe measurement and can vary by model and individual foot shape; the toes should lie flat without feeling compressed. We’ve contacted you directly with options for a return or exchange and will help complete whichever you prefer.
Im unhappy on how my package was delivered. It didn’t come in a box. I had no clue that the company is located in china, im not sure if they are authentic. I would never purchase from this company again.
We’re sorry the packaging caused concern. MileTheory is a U.S.-operated store that works with domestic and international fulfillment partners, and some shoes arrive in protective packaging rather than a retail box. We take authenticity concerns seriously and have contacted you directly to address this.
