Took over two weeks to arrive (outside of the six day guarantee). Also only received the one pair instead of the advertised duo pack.
Hi, thanks for your feedback. A couple of things we want to address: this listing includes one pair per order; in the style you select at checkout — it's not two pairs shipped together. Based on what you selected, you received the correct item. That said, your order did take longer than our standard 1–2-day processing + 6–12-day delivery window, and we're sorry for that delay. Please reach out to us with your order number so we can look into what happened and make it right. Thank you for your patience.
Order in my size but cant fit them! Order 2 sizes up amd took forever to be delivered
Thank you for your feedback. We’re sorry the fit wasn’t right and that the delivery wait was frustrating. We understand how disappointing it is to finally receive your order and then find that the size doesn’t work for you. We appreciate you sharing your experience, and we’ll reach out to you directly to help with the sizing issue and see how we can make things right.
Shoes are alright I guess but they were not shipped in a box so they arrived out of shape and creased
Thank you for your feedback. We’re sorry the shoes arrived creased and out of shape. Some of our footwear is shipped in protective packaging rather than a traditional shoe box, but it should still arrive in good condition. We appreciate you bringing this to our attention, and we’ll appreciate it if you can reach out to us by email so we can review what happened and work to make things right.
They took a while to arrive but everything is fine, I love them 😍😍🤩
fakes and they run small
Thank you for your feedback. FiveFingers can fit differently from regular sneakers, so we’re updating our sizing guidance to emphasize measuring heel-to-longest-toe in cm.
We also take authenticity concerns seriously. Please contact us with your order number and photos so we can review this directly.
